These Terms are a binding agreement between you and Kerényi Gergő egyéni vállalkozó (Kerényi Gergő e.v.), a Hungarian sole entrepreneur with tax number 42985244-1-23 ("Lobby", "we", "us" or "our"). By creating an account, downloading, accessing or using Lobby, you agree to these Terms, our Community Guidelines and our Privacy Policy. If you do not agree, you must not use the App.
Lobby is a social discovery app for adults. It helps users create and join small group events, chat with event participants, make friend connections and endorse people they have actually met. We provide the technology platform; users remain responsible for their own profiles, events, messages and real-world interactions.
1. Who Can Use Lobby
You must be at least 18 years old, legally able to enter into these Terms, and using Lobby for personal, non-commercial purposes. You may not use Lobby if you are legally prohibited from doing so, if you are subject to sanctions that prevent use, or if we previously suspended or banned you.
You must create only one account, provide accurate information, keep it up to date and protect your sign-in method. Tell us promptly at info@lobbyapp.eu if you believe someone else has accessed your account.
2. What Lobby Does
Lobby lets eligible users create a profile, upload photos, complete photo and face verification, create or join events, use event chats, send friend requests, endorse other users and receive service notifications. We may add, remove or change features where needed to improve the App, protect users, comply with law or adapt to technical requirements.
Lobby is not a dating agency, event organiser, venue operator, security provider or emergency service. We do not supervise user events, guarantee who attends, verify venues, arrange transport or perform criminal background checks.
You are solely responsible for your interactions with other Users, both on and off the App.
3. Profiles, Photos and Verification
You choose what to put on your profile, but some information is required to use the App, such as an approved profile photo and basic account details. Your public profile may be visible to other users. Do not upload content unless you have the right to share it.
Profile photos are moderated before they become active. We may reject or remove photos that appear unsafe, misleading, unlawful, infringing or inconsistent with our Community Guidelines.
Lobby uses face verification to compare a live selfie with your current main profile photo. This helps reduce impersonation, but it is not an identity document check, background check or safety guarantee. Face verification involves biometric processing under Article 9(2)(a) GDPR and is required to create a Lobby profile. We ask for your explicit consent before any biometric processing begins. You may withdraw consent at any time by deleting your account; withdrawal means your profile is removed, as face verification is necessary to use Lobby.
4. Events and In-Person Meetings
Users can create events and request to join events created by others. Event hosts are responsible for the accuracy, legality and safety of the events they create, including the title, description, time, place, category, capacity and expectations for participants.
Meeting people in person involves real-world risk. Use your judgment, meet in public places, tell someone you trust where you are going and leave if a situation feels unsafe. If there is an emergency or immediate danger, contact local emergency services. Lobby cannot guarantee a response within any particular time.
5. Chat, Friends and Endorsements
Event chats are available to participants of the relevant event. Chats are for coordination, not long-term storage. Messages are automatically deleted approximately 35 days after the event's scheduled date, unless we must keep limited information for safety, legal or technical reasons. Messages are encrypted in transit and at rest by our service providers, but they are not end-to-end encrypted.
Friend requests and endorsements are optional social features. Endorsements are positive-only recommendations from users who attended the same event. We may limit, remove or ignore endorsements that appear fraudulent, abusive or inconsistent with the purpose of the feature.
6. Your Content
You keep ownership of photos, profile text, event details, messages, reports and other content you submit ("User Content"). By submitting User Content, you give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, display, transmit, format, crop, moderate and otherwise use that content as needed to operate, protect and improve Lobby.
This licence ends when your content or account is deleted, except where copies must remain for legal compliance, safety investigations, fraud prevention, dispute resolution, backups or where the content has already been shared with other users in the ordinary use of the App.
You are responsible for your User Content. You confirm that you have all necessary rights to share it and that it does not infringe anyone's rights, violate law or breach these Terms.
7. Rules of Conduct
Use Lobby respectfully and lawfully. The examples below are not exhaustive; we may act against similar harmful behaviour even if it is not listed word-for-word.
|
Do not use Lobby to |
Examples |
|---|---|
|
Mislead people about who you are |
Fake accounts, impersonation, false age, misleading photos, using another person's image without permission. |
|
Harm, harass or exploit others |
Threats, stalking, hate, sexual harassment, sexual exploitation, non-consensual intimate content or any content involving minors. |
|
Break the law or create unsafe events |
Illegal goods or services, violence, dangerous meetups, fraud, scams, prostitution or escort services. |
|
Spam or commercialise the App |
Advertising, fundraising, political campaigning, recruiting, multi-level marketing or bulk messaging without permission. |
|
Interfere with the App |
Scraping, automated collection, reverse engineering, malware, bypassing moderation, defeating face verification or abusing rate limits. |
|
Ignore boundaries |
Trying to contact someone who blocked, removed or reported you, including through alternative accounts or channels. |
8. Reports, Moderation and Appeals
You can report users, rooms, events and content through the App or by contacting info@lobbyapp.eu. We may use user reports, automated signals and human review to detect potential breaches of these Terms, the Community Guidelines or the law.
Depending on the situation, we may remove content, limit visibility, hide or cancel rooms or events, revoke verification, restrict features, suspend accounts or permanently ban users. Where appropriate and legally allowed, we will give the affected user the main reason for the decision.
You can appeal a moderation decision by contacting info@lobbyapp.eu. Please include your account email, the relevant user, room, content or event and the reason you believe the decision should be changed. If the EU Digital Services Act applies to a particular decision, you may also have the right to use a certified out-of-court dispute settlement body. Our single point of contact for DSA notices and moderation issues is info@lobbyapp.eu; we accept English and Hungarian.
9. Third-Party Services and App Stores
Lobby relies on third-party services including Firebase/Google Cloud, AWS, Apple and Google Play for authentication, hosting, storage, push notifications, app distribution, crash diagnostics, photo processing and related infrastructure. Their own terms and policies may also apply to your use of their services.
If you download Lobby from the Apple App Store or Google Play, these Terms are between you and us, not Apple or Google. Apple and Google are not responsible for Lobby except to the extent required by their own store rules or applicable law.
10. Paid Features and Subscriptions
Lobby offers optional paid features, in-app purchases and/or subscriptions, available in monthly, quarterly and annual billing options. Before you buy, the App will show the price, billing period, renewal rules, included features, any trial or promotional terms and the cancellation method. Purchases are processed by the Apple App Store or Google Play, not directly by us, and the relevant store's billing, cancellation and refund rules apply. Subscriptions renew automatically unless you cancel through the relevant app store before the end of the current billing period. Deleting your Lobby account or uninstalling the App does not automatically cancel a subscription; you must manage cancellation in your Apple or Google account. If you previously had a subscription and reinstall the App or sign in on a new device, you can restore it using the restore option in the App, which contacts the store to confirm your entitlement. We use purchase and subscription status confirmed by the store to unlock or remove paid features. This does not limit any mandatory consumer rights that apply to you.
EU and EEA consumers have the right to withdraw from a subscription within 14 days of purchase and receive a full refund, unless they expressly request that performance begin immediately and acknowledge that this request means they lose the right of withdrawal once performance has begun. Refund requests for App Store or Google Play purchases must be made directly to the relevant store; Lobby cannot process refunds for store-billed transactions.
If you initiate a chargeback or payment reversal with your bank or card provider in relation to a Lobby purchase, we may suspend your account while the dispute is under review. If the chargeback is resolved in our favour, your account will be restored; if it is upheld, your subscription or access will reflect the refunded period.
11. Privacy
Our Privacy Policy explains how we collect, use, share and retain personal data, including profile information, event and chat data, device information, location settings, reports, crash diagnostics and biometric data used for face verification. The Privacy Policy forms part of these Terms.
12. Our Intellectual Property
Lobby, including the App, software, design, text, graphics, trademarks, logos and other materials we provide, belongs to us or our licensors. You may use Lobby only as allowed by these Terms and applicable law. You may not copy, modify, distribute, sell, lease or create derivative works from the App except where mandatory law allows it.
If you believe content on Lobby infringes your intellectual property rights, contact info@lobbyapp.eu with enough information for us to identify the content and assess the claim.
13. Disclaimers
To the maximum extent permitted by law, Lobby is provided "as is" and "as available". We do not promise that the App will always be available, error-free, secure or compatible with every device, or that every defect will be fixed.
We do not control users' offline behaviour and do not guarantee any user's identity, character, intentions, compatibility or safety. Verification only means that the App's face comparison process succeeded against a profile photo; it is not a background check.
14. Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, or death or personal injury caused by negligence where applicable.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, loss of profit, loss of data, loss of goodwill, business interruption, personal disputes between users or harm arising from in-person meetings. To the maximum extent permitted by law, our total liability relating to Lobby or these Terms is limited to the greater of EUR 100 or the amount you paid us in the 12 months before the event giving rise to the claim.
15. Suspension, Deletion and Termination
You may delete your account at any time in the App or by contacting info@lobbyapp.eu. Deletion is handled as described in the Privacy Policy.
We may suspend or terminate your account if we reasonably believe you breached these Terms, created a safety or legal risk, misused the App, attempted to bypass trust and safety systems or if we are legally required to act. Sections that by their nature should survive termination will continue to apply, including content licences, intellectual property, privacy, disclaimers, liability, governing law and dispute terms.
16. Governing Law and Consumer Redress
These Terms are governed by Hungarian law, without limiting any mandatory consumer protections that apply in the EU or EEA country where you live. Subject to mandatory consumer rights, disputes may be brought before the courts of Budapest, Hungary. Consumers may also bring claims before the courts of the EU Member State where they are domiciled where mandatory law allows this.
Please contact us first so we can try to resolve any issue. If you are a consumer, you may also contact the competent consumer protection authority or conciliation body. As our registered seat is in Bács-Kiskun County, the competent body is the Bács-Kiskun County Conciliation Board (Bács-Kiskun Vármegyei Békéltető Testület), 6000 Kecskemét, Árpád krt. 4. (postal address: 6001 Kecskemét, Pf. 228), email bekeltetes@bacsbekeltetes.hu, phone +36 76 501-525, website www.bacsbekeltetes.hu. You may also turn to the conciliation board competent for your own place of residence. The European Commission's old Online Dispute Resolution platform was discontinued on 20 July 2025; current consumer redress information is available through the Commission's Consumer Redress in the EU pages.
For disputes about content moderation decisions covered by the Digital Services Act, you may also have access to certified out-of-court dispute settlement bodies listed by the European Commission.
17. Changes and General Terms
We may update these Terms to reflect changes in the App, law, security, business needs or our services. If a change is material, we will notify you in the App or by another appropriate method. If you continue using Lobby after the change takes effect, you accept the updated Terms. If you do not accept them, you must stop using Lobby and may delete your account.
If any part of these Terms is invalid or unenforceable, the rest remains effective. Our failure to enforce a provision is not a waiver. You may not transfer your rights or obligations under these Terms without our consent. We may transfer these Terms to an affiliate or successor as part of a merger, acquisition, reorganisation or sale of assets.
English and Hungarian versions of these Terms are intended to match. If there is a conflict, the version presented to you when you accepted the Terms will apply, subject to mandatory consumer protection law.
18. Contact
Kerényi Gergő e.v. 6430 Bácsalmás, Mausz Rezső utca 6., Hungary Tax number: 42985244-1-23 Email: info@lobbyapp.eu Privacy, legal and DSA notices use this same contact email.
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